Irejista Yokukhetha Ukungaphumi

Misa Izingcingo Ezingacelwanga: Veza Umbono Wakho Nge-National Opt-Out Registry
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I-National Consumer Commission (NCC), inhlangano yoMnyango Wezohwebo, Imboni Nokuncintisana (dtic), ishicilele ku-gazette i-Draft Guidelines for Compliance with Opt-Out Registry Regulations.

Izingcingo zokumaketha ngocingo ezingacelwanga, ama-SMS angadingeki, kanye nezingcingo ezizenzakalelayo ze-robocalls ziphazamisa izigidi zabantu baseNingizimu Afrika nsuku zonke. Sekuyiminyaka abathengi befuna uhlelo olubophayo noluphakathi ukuze kuvinjelwe unomphela ukuhlukunyezwa kokumaketha.

Ngomhlaka-2 Okthoba 2026, i-National Consumer Commission (NCC) yashicilela iziqondiso ezisalungiswa ngaphansi koMthetho Wokuvikelwa Kwabathengi (CPA) ukuze kuqaliswe iRejista Yokuhoxa Kazwelonke yokuqala ephoqelekile eNingizimu Afrika. Ngaphansi kohlaka oluhlongozwayo, abathengisi abaqondile bazovinjelwa ngokomthetho ukuxhumana nanoma yisiphi isakhamuzi esibhalisa i-pre-emptive block. Izinkampani ezephula ukuhoxa kwakho zibhekene nophenyo, izinhlawulo zokuphatha ezivela kwi-National Consumer Tribunal, kanye nokushushiswa kobugebengu okuthatha izinyanga eziyi-12 ejele.

Kodwa-ke, imithetho ebhalwe phansi iqukethe izikhala ezibalulekile kanye nemithwalo enzima yokuphatha.
chofoza isixhumanisi ukuze uthole ulwazi olwengeziwe, noma skrolela phansi ukuze ubeke izwi lakho

buka ulwazi, izitatimende, imibhalo namavidiyo

Umi Kuphi?

🟢 NGIYAYISEKELA imigqa yomhlahlandlela eshicilelwe
(Isekela ukuqaliswa ngokushesha kwe-National Opt-Out Registry, ukuhlanzwa kwedathabheyisi okuphoqelekile kwanyanga zonke, izinhlawulo zobugebengu eziqinile ezingafika ezinyangeni eziyi-12 kubadayisi bezingcingo abangathobeli imithetho, kanye nesithiyo esisemthethweni esiphakathi sokumaketha okuqondile okungacelwanga.)

🔴 NGIYAPHIKISA iziqondiso ezisalungiswa ngendlela ezisebenza ngayo njengamanje
(Yenqaba ukukhululwa okunikeza amaqembu ezepolitiki ithuba lokusebenzisa amavoti ukuze athumele izakhamuzi ezingabambi izingcingo, ukufakwa kwezicelo zeminikelo yokusiza ngaphansi kwemithetho yokumaketha kwezentengiselwano, imali yokuhlanza yanyanga zonke engu-12c ephindaphindayo emabhizinisini amancane, kanye nefasitela lokuphawula lezinsuku ezingu-15 elingafanele ngokwenqubo.)

🟡 NGIYASEKELA IZINGUQUKO / ANGIZISEKELI NGOKUPHELELE
(Isekela ukusungulwa kwerejista yokuzikhipha kazwelonke ebophezelayo ukuze kumiswe izingcingo zokumaketha eziphazamisayo, kodwa ifuna kususwe ukukhululwa kwamaqembu ezepolitiki, ukukhululwa okuphelele kwemali yezinhlangano ezingenzi nzuzo ezibhalisiwe kanye nezinhlangano zomphakathi ezisiza umphakathi, imithwalo elula yokuthobela imithetho yama-SMME, kanye nokuvikelwa kokuzikhethela kwabathengi ngokuzithandela nangokuqondile.)

Yiba nezwi lakho - lungisa imithethonqubo.
buka imibono yabanye ababambiqhaza ngaphambi kokuthi ubeke izwi

    Ingabe uyayisekela iMihlahlandlela Esalungiswa Yokuhambisana Nemithetho Yokubhalisa Yokuhoxa njengoba ishicilelwe?

    Ukhathazwa yini? (skrola phansi ukuze uthole incazelo ngayinye)

    Njengoba ukhethe "konke okungenhla", uma bekufanele uxazulule inkinga eyodwa enkulu, ngabe iyiphi?

    izinkambu ezingezansi ungazikhethela ———————————

    Isiphi isiteshi osincamelayo ukuze uthole impendulo ngalo mkhankaso?

    Ulimi lwakho oluncamelayo?

    Sithini isimo sakho? (ngokwezinjongo zethu zokubika kuphela)




    Hlola ikheli lakho le-imeyili bese ucindezela Thumela! Uzoqondiswa kabusha ekhasini lokuqinisekisa.

    Isithonjana se-D

    Izinkinga eziphezulu

    1. Ithuba Lokukhululwa Eqenjini Lezepolitiki

      • Lokho Okuphakanyiswa Yiziqondiso:
        I-FAQ 16 ihlinzeka ngokuthi izinhlangano zezepolitiki ezikhankasela amavoti azisho “ukumaketha okuqondile” ngaphansi kwe-CPA ngoba inhloso yazo ukucela ukwesekwa kwezepolitiki kunokunikeza izimpahla noma izinsizakalo. Ziwela ngaphansi kwezibopho zokubhalisa kuphela uma zicela iminikelo kubantu ngabanye noma ezinhlanganweni ezincane zomthetho.
      • Ingozi Yomphakathi:
        Lokhu kudala indinganiso ephindwe kabili esobala. Amaqembu ezepolitiki azohlala ekhululekile ukusebenzisa ama-robocall azenzakalelayo, ukuqhuma kwe-SMS okukhulu, kanye nemikhankaso yocingo engacelwanga ukuze athumele imiyalezo yokhetho kumadivayisi angasese ezakhamuzi ngaphandle kokuhlonipha amabhlogo okuphuma abhalisiwe.

    Isidingo Sokuhambisa:

    Iziqondiso kanye nemithethonqubo ye-CPA kumele zisebenzise ukuvikelwa kobumfihlo ngokulinganayo. Noma yikuphi ukuxhumana kwe-elekthronikhi okungacelwanga okuqondiswe kudivayisi yangasese yomthengi—kufaka phakathi ukukhankasela kwezepolitiki—kumele kuhloniphe iNational Opt-Out Registry.

    2. Ukujezisa Izinhlangano Ezingenzi Nzuzo, Izinhlangano Zosizo kanye Nezicelo Zeminikelo

      • Lokho Okuphakanyiswa Yiziqondiso:
        Izinhlangano Ezingenzi Nzuzo (ama-NPO) azikhishwanga ohlwini lokubhalisa. Ngaphansi kwencazelo ye-CPA yokumaketha okuqondile, noma iyiphi indlela esetshenziswayo yokucela umnikelo ibhekwa njengokumaketha okuqondile.
      • Ingozi Yomphakathi:
        Izinhlangano zomphakathi ezisiza umphakathi, izindawo zokukhosela izilwane, amaqembu abantu abakhubazekile, kanye nezinhlelo zokufinyelela umphakathi zenkolo zizophathwa ngendlela efanayo nabathengisi bezentengiselwano abanolaka. Uma i-NPO ithumela isikhalazo se-imeyili noma ibiza abanikeli bangaphambilini ukuthi bacele imali, kumele iqale ibhalise ne-NCC futhi ikhokhe imali yokuhlanza yanyanga zonke, iguqule imali yabanikeli engabalulekanga iye ekuthobeleni imithetho yehhovisi.

    Isidingo Sokuhambisa:

    Izinhlangano Ezizuzisa Umphakathi Zangempela (ama-PBO) kanye nama-NPO abhalisiwe kumele anikezwe ukukhululwa ngokomthetho emalini yokubhalisa kanye nezimfuneko zokuhlanza lapho exhumana nabanikeli kanye nabasekeli abakhona.

    3. Imali Yokuhlanza Yanyanga Zonke Enzima kanye Nemithetho Eqinile Yama-SMME

      • Lokho Okuphakanyiswa Yiziqondiso:
        Wonke amabhizinisi axhumana ngqo kumele abhalise ku-portal yokubhalisa ye-NCC, avuselele ukubhalisa minyaka yonke, futhi athumele uhlu lwawo lokuxhumana nabathengi ku-inthanethi njalo ngenyanga ahlose ukulumaketha. Abathengisi kumele bakhokhe imali engamasenti ayi-12 ngokubhalisa ngakunye, futhi uhlu oluhlanziwe lusebenza izinsuku ezingama-30 kuphela.
      • Ingozi Yomphakathi:
        Nakuba irekhodi ngalinye libonakala liphansi kumabhange amakhulu, izinkampani ezinkulu zokuxhumana, kanye nezinkampani ezinkulu zomshuwalense, kudala isithiyo sezezimali esiqhubekayo kumabhizinisi amancane, amancane naphakathi (ama-SMME) kanye nabanikazi bamabhizinisi abazimele. Ibhizinisi lendawo elixhumana njalo ngenyanga nesisekelo sababhalisi abancane libhekene nemithetho yokuphatha eqhubekayo futhi lenza izindleko zibe zimbi ukuze lithumele izibuyekezo zokumaketha ezivamile.

    Isidingo Sokuhambisa:

    Yethula umkhawulo wokuthobela imithetho ohlukanisa amabhizinisi amancane kanye nabanikazi bawo bodwa (isb., inzuzo engaphansi kuka-R2 million) emalini yokuhlanza yanyanga zonke, futhi wandise isikhathi sokusebenza kohlu kusukela ezinsukwini ezingu-30 kuya ezinsukwini ezingu-90 noma ezingu-180.

    4. Ukweqa Ukukhetha Kwamakhasimende Okuvunyelwene Ngawo Wonke Umuntu

      • Lokho Okuphakanyiswa Yiziqondiso:
        Isigaba 12.3 sithi “imvume entsha ayishintshi i-pre-emptive block, ngaphandle kokuthi umthengi esuse i-pre-emptive block enjalo” ngqo kurejista kahulumeni.
      • Ingozi Yomphakathi:
        Uma umthengi ebeka isithiyo esijwayelekile kurejista kazwelonke ukuze ayeke abadayisi abathukuthele, kodwa kamuva angene esitolo, avakashele imakethe yendawo, noma abhalise ku-inthanethi ukuze athole iphephandaba lamasonto onke elivela kumkhiqizo awuthandayo, ibhizinisi alikwazi ukuxhumana naye ngokusemthethweni. Imvume ecacile nenolwazi yomthengi yenziwa ingavumelekile ngokomthetho ngaphandle kokuthi angene ohlelweni lukahulumeni ukuze alungise iphrofayela yakhe ngesandla.

    Isidingo Sokuhambisa:

    Iziqondiso kumele ziqaphele imvume ebhaliwe, eqinisekisiwe, ephuma ngemuva kokuvimba (ukukhetha ukungena) phakathi komthengi ngamunye nomthengisi othile ngaphandle kokufuna umthengi ukuthi azulazule ku-portal yesifundazwe sokuphatha.

    5. Iwindi Lokuphawula Lomphakathi Elinganele Kakhulu Lezinsuku Eziyi-15

      • Lokho Okuphakanyiswa Yiziqondiso:
        IKhomishana Ebambele yashicilela uhlaka lweziqondiso ngomhlaka-2 Okthoba 2026, yanikeza umphakathi kanye nezimboni ezithintekile izinsuku ezingu-15 kuphela zokuletha imibono ebhaliwe, yaphetha ngomhlaka-17 Okthoba 2026.
      • Ingozi Yomphakathi:
        Iwindi lokubonisana lezinsuku eziyi-15 mayelana nohlaka oluyinkimbinkimbi, olulawulayo lukazwelonke oluthinta ubumfihlo babathengi, amabhizinisi amancane, abathengisi bedijithali, kanye nomphakathi wehluleka ukwanelisa izidingo zokubonisana komphakathi okunenjongo ngaphansi koMthetho Wokukhuthaza Ubulungiswa Bokuphatha (i-PAJA).

    Isidingo Sokuhambisa:

    I-NCC kumele ishicilele ngokushesha isaziso sokwelulwa kwesikhathi esivumela okungenani iwindi lokuphawula komphakathi lezinsuku ezingama-30 kuya kwezingama-60 ukuze kuvunyelwe ukufaka imibono ephelele ngabathintekayo.

    6. Ukuphoqelelwa Okungaphumeleli Kokulwa Nabathumeli Bogaxekile Abanonya, Abangaphandle Kwaselwandle Nabakhohlisayo

      • Lokho Okuphakanyiswa Yiziqondiso:
        Uhlaka lokuthobela imithetho luncike emabhizinisini abhalise ngokuzithandela, athumele uhlu lwawo, akhokhe izimali, futhi abonise imininingwane ekhombayo ngaphansi kweSigaba 11.2.
      • Ingozi Yomphakathi:
        Amabhizinisi endawo athobela imithetho azothwala izindleko zezimali nezokuphatha zomthetho, kuyilapho ama-telemarketer ahlasela kakhulu—abakhiqizi be-lead abangabhalisiwe, ama-VoIP number-spoofers, amakamelo okubhoyila e-crypto aphesheya kwezilwandle, kanye nemisebenzi yokushaya ucingo engekho emthethweni—azoyishaya indiva ngokuphelele irejista.

    Isidingo Sokuhambisa:

    I-NCC kanye ne-ICASA kumele bahlanganise irejista nokuhlunga okuqinile kwezokuxhumana ezingeni lenkampani, ukuphoqelelwa okuqinile ngokumelene nokuthunyelwa kwe-VoIP okungekho emthethweni, kanye nokushushiswa ngonya kwamaqembu akhiqiza i-lead asekhaya.

    Imibono: Iyini impikiswano?

    🟢 Izimpikiswano Ezivumelanayo (NCC kanye Nabasekeli)

      • Ukubhaliswa Kokuhoxa Okusemthethweni
        Ithatha indawo yohlu lwezimboni zokuzithandela, ezingenamazinyo ngerejista yezomthetho ehlanganisiwe, ephethwe nguhulumeni enamandla okuphoqelela angempela.
      • Ukuphoqelelwa kanye nezijeziso
        Iphoqelela ukuzibophezela ngokusekela ukuvimba kokubhaliswa ngezinhlawulo zokuphatha zeNational Consumer Tribunal kanye nezinhlawulo zobugebengu zokuboshwa izinyanga eziyi-12.
      • Imali Yokuhlanza Yamasenti angu-12
        Idlulisela izindleko zokusebenza zokuvikela ubumfihlo kubadayisi abaqondile bezentengiselwano abazuza ezinqolobaneni zabathengi, isindisa abakhokhi bentela.
      • Imikhankaso Yezombangazwe
        Ukubamba iqhaza kwezepolitiki kanye nokukhankasa ngentando yeningi kuyimisebenzi evikelwe ngumthethosisekelo ehlukile ezindabeni zokuthengisa zezentengiselwano.
      • Ukufakwa kwe-NPO / Inhlangano Yezinhlangano Ezisiza Abantu Abaswele
        Ukucela imali kuyahlasela kungakhathaliseki ukuthi ubani okuqalisayo; abathengi bafanelwe ukuvikelwa ezicelweni zokunikela ngobudlova.
      • Imikhawulo Yemvume Emisha
        Kuvimbela abathengisi bezinkampani abangathembekile ekukhohliseni abathengi ukuthi basayine i-opt-out block yabo ngemibandela yenkontileka efihliwe.

    🔴 Izimpikiswano Eziphikisayo (Umphakathi kanye Nabagxeki)

      • Ukubhaliswa Kokuhoxa Okusemthethweni
        INingizimu Afrika isivele isungule imodeli yokukhetha ukungena ngaphansi kwesigaba se-POPIA 69; ukwethula indlela yokungakhethi ye-CPA efanayo kudala ukungaqondakali kwezomthetho kanye nokungqubuzana kokuphatha.
      • Ukuphoqelelwa kanye nezijeziso
        Ukusongela abanikazi bamabhizinisi amancane ngamarekhodi obugebengu kanye nezigwebo zasejele ngenxa yamaphutha ohlu lokumaketha lokuphatha akulungile futhi kuyacindezela.
      • Imali Yokuhlanza Yamasenti angu-12
        Kubeka ukwehla kwezimali okuqhubekayo, okwandisa ukwanda kwamabhizinisi amancane kanye nezinhlangano ezingenzi nzuzo ezingenazo izabelomali zezinkampani ezinkulu.
      • Imikhankaso Yezombangazwe
        Kuveza ithuba lokuzikhethela kosopolitiki lokusebenzisa omakhalekhukhwini bezakhamuzi ngesikhathi sokhetho kuyilapho izakhamuzi zansuku zonke zingenakukwazi ukukhetha ukungasebenzisi.
      • Ukufakwa kwe-NPO / Inhlangano Yezinhlangano Ezisiza Abantu Abaswele
        Ilamba izinhlangano ezingenzi nzuzo zomphakathi ngokuphatha uxhaso lwezimali ngendlela efanayo nezinhlelo zokumaketha nge-telemarketing zezinkampani ezixhaphazayo.
      • Imikhawulo Yemvume Emisha
        Kuqeda ngokuphelele isinqumo esicacile sesakhamuzi sokubhalisela izibuyekezo ezivela kumkhiqizo othile noma ibhizinisi lendawo.
    Buka ulwazi olwengeziwe